DINNP-U: A Design Process For Digital Innovation Platforms In Energy Sector Companies

Abstract

This article proposes a process for digital innovation platforms in the energy sector called DINNPU The work methodology involves the documentary review of research in the field of innovation, transformation, and digital platforms capable of generating value and innovation to its ecosystem; in this way, a conceptual and theoretical basis was generated that allowed the formalization of the disciplines for the design of digital innovation platforms. Thus, the process proposed here, can be used in the development approach for these innovation platforms and can be instantiated for a specific domain in which case, the assets produced can be reused to generate a product from a family of domains. The main disciplines of this process are analysis, design and implementation of digital platforms. For the case study, an interview was conducted with a group of specialists in the ICT area of an energy company (Utilities), in order to understand the digitization process or current maturity of this company. Then it was validated whether the proposed model or design is applicable or should wait until the company achieves the necessary digital maturity. The contribution of this work is to propose a process for domain engineering, which allows to contribute with knowledge and experience, for digital innovation platforms in the energy industry, in an area quite incipient in the Chilean environment.