Performance Evaluation of IT Projects - The Shenhar and Dvir Model

Authors

  • Renato de Oliveira Moraes Departamento de Engenharia de Produção, Universidade de São Paulo.
  • Fernando José Barbin Laurindo Departamento de Engenharia de Produção, Universidade de São Paulo.

DOI:

https://doi.org/10.4067/S0718-27242013000300002

Keywords:

performance of IT projects, performance scale, management of IT projects

Abstract

This paper presents a scale for the ex-post evaluation of IT projects based on the definition of multidimensional performance of projects proposed by Shenhar and Dvir (2009). From the five dimensions proposed by these authors, a questionnaire was designed to assess the importance of various performance criteria in the ex-post evaluation of projects and IT in different organizations. The responses to the questions in the questionnaires were analyzed using factor analysis and Cronbach's alpha, which measures the scale’s internal reliability.

The scales presented in this article are consistent with the evaluation criteria of the model ex-post evaluation of IT projects presented by Moraes and Laurindo (2010), and they are articulated with assessment procedures described by these authors. Accordingly, this paper contributes to the construction of a set of references for an ex-post evaluation of IT projects.

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Author Biographies

Renato de Oliveira Moraes, Departamento de Engenharia de Produção, Universidade de São Paulo.

Professor Doutor do Departamento de Engenhraia de Produção Escola Politécnica Universidade de São Paulo

Fernando José Barbin Laurindo, Departamento de Engenharia de Produção, Universidade de São Paulo.

Professor Titular do Departamento de Engenhraia de Produção Escola Politécnica Universidade de São Paulo

References

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Published

2013-04-24

How to Cite

Moraes, R. de O., & Laurindo, F. J. B. (2013). Performance Evaluation of IT Projects - The Shenhar and Dvir Model. Journal of Technology Management & Innovation, 8, 15–24. https://doi.org/10.4067/S0718-27242013000300002

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